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Shipping

We only send Flares by fully authorised carriers in special packaging to UK Mainland addresses.
This excludes all British Islands and Northern Ireland 

Our policy is to send lifejackets, rearming kits, paint, antifouling and fire extinguishers by carrier rather than by Royal Mail,

Saturday Delivery is only available by special arrangement
Therefore if you order before Midday on Friday and select Overnight Delivery your parcel will arrive on Monday,
If you order after Midday on Friday and select Overnight Delivery your parcel will arrive on Tuesday
Sunday delivery is not available

Any doubts about carriage please contact us on 01297 20744 - we are here to help

UK Mainland

Next Working Day Delivery, Priority
  • UK Mainland Only
  • Is on the next working day i.e. Monday to Friday, provided you have ordered before noon
  • This is because our carrier collection is quite early in the afternoon and we need to allow time for e.g. splicing, sewing, rigging
2 Working Day Delivery, Priority
  • UK Mainland Only
  • Is therefore on the second working day after you placed your order, provided you have ordered before noon
  • So e.g. if you place an order on Tuesday afternoon/evening and select 2 Day it will be delivered by Friday
3 Working Day Delivery, Priority
  • UK Mainland Only
  • Is therefore on the third working day after you placed your order, provided you have ordered before noon
Trackable CourierStandard Delivery
  • UK Mainland please allow up to 7 working days

Royal Mail, Standard Delivery, no tracking available

  • UK Mainland please allow up to 7 working days

 

N.B. If you order on a weekend day or a Bank Holiday then the earliest despatch will be on the next working day

We will always endeavour to deliver your parcel on the earliest possible day. If you inform us that you want it to arrive on a particular day then we will try to accommodate you.

We allow up to 7 working days for delivery because we send out a large number of 'custom' orders e.g. rope with splices, whippings, wire rigging with terminals, webbing jackstays with sewn loops.
If you elect to pay any of the 'Express' surcharges we will then do our utmost to deliver to you within your given time frame.

There are different charges for

  1. Scottish Highlands and 2 Day Area
    N.B. Our carriers classify some Scottish Postcodes as a 2 Day Area even though they are not actually in the Scottish Highlands.
    This is beyond our control
  2. Islands including e.g. Northern Ireland, Isle of Wight, Isle of Man, Scilly Isles, Scottish Isles and the Channel Islands
  3. Popular European Destinations

We use Royal Mail 24 for parcels up to 1kg in the UK. This is not currently trackable.
We use Royal Mail Oarcelforce for Highlands and Islands where it is the least expensive option.

Export Parcels

We use Royal Mail Airmail for International small parcels up to 0.8kg unless the trackable express courier service is selected.

The Trackable Express Courier service is available up to a parcel weight of 15kg. Our shipping module will divide your basket into multiple parcels where necessary.

A Trackable Overland Carrier Service is available to most countries in Europe, maximum parcel weight 50kg

Trackable Overland means it is not available to some islands e.g. Malta

A Trackable Freight Service 50kg -100kg and a Trackable Pallet over 100kg Service is available to most countries in Europe

Export Shipping Rates to the EU explained

Export Shipping Rates to Europe outside the EU and World Zone

We regret we are unable to ship goods to North America

'Quote Required'
If the contents of your basket, combined with your delivery destination, result in our website not being able to generate a shipping price automatically, then 'Quote Required' will appear.
You can still continue with your purchase, 
then as a matter of urgency, we will obtain a quote from our couriers and email you a link to purchase the shipping online. (This will also generate the 'Quote Required' message, which can be ignored)
If the quote is unacceptable then we can refund the order.

UK Carriers
We use DPD and DHL for our Express Deliveries and Tuffnells for our heavy parcels (including pallets) and hazardous parcels.
Carrier deliveries are trackable.
Carrier deliveries require a signature unless you tick the appropriate box in checkout indicating that it is safe to leave the parcel.
Please give instructions for the delivery driver on where it is safe to leave the parcel but please restrict them to one short sentence if possible.
Please note that if you are in a surcharged delivery area then you may enter a separate delivery address e.g. at work which may not be surcharged. This is also a good idea for valuable parcels requiring a signature.
If you are in doubt about any aspect of our delivery system please contact us - we are here to help.

Collect in Store
It is possible to arrange a Collection in Store.
Select your items into your 'basket', proceed to 'Checkout', select United Kingdom as your delivery destination, enter your  post code (you can enter the Jimmy Green post code = EX12 3ES if you don't have one in your own address), click OK on the confirmation, select 'Collect in Store' from the 'Select Shipping Method' drop down box.
The charge is currently a nominal £1.
It would be very helpful to give us a collection date. You can either enter it into the 'Leaving Instructions' box or send a separate e-mail to sales@jimmygreen.co.uk to explain in more detail.
Please bear in mind that if you have ordered any 'Splicing, Sewing or Fabrication' we will need time to complete your order.
If you have ordered anything which we cannot supply in the time frame you have given us we will notify you immediately, either by e-mail or by telephone.

 

Do you need assistance? Then contact us...

If you have any questions or need help with your purchase, please call us on:

01297 20744 or email sales@jimmygreen.co.uk

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